Privacy Policy

1. Introduction

Keepbooked Digital MarketingAgency ("Keepbooked," "we," "us," or"our") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website at keepbooked.com (the "Site") or submit any form requesting information about our services. By using our Site or submitting any form, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our Site or submit your information through our forms. This Privacy Policy was last updated in July 2026. We reserve the right to update this policy at any time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
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2. Information We Collect

2.1 Information You Provide Directly
When you submit a form on our Site, you voluntarily provide us with personal information which may include:

  • Full name
  • Business name, type, and location
  • Email address
  • Mobile and/or business phone number
  • City and state
  • Information about your business goals, challenges, and marketing needs
  • Any other information you choose to include in form submissions

2.2 Information Collected Automatically
When you visit our Site, we automatically collect certain non-personal information through cookies and analytics tools, including:

  • Browser type and version
  • Device type (desktop, tablet, mobile)
  • Operating system
  • IP address (anonymized)
  • Pages visited and time spent on each page
  • Referring website or source
  • Geographic location at the city or region level

We use Google Analytics 4 to collect and analyze this information. Google Analytics uses cookies to help us understand how visitors use our Site. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.

2.3 Cookies
Our Site uses cookies (small text files placed on your device) to improve your experience and help us analyze Site usage. Types of cookies we use include:

  • Essential cookies: Required for the Site to function properly
  • Analytics cookies: Help us understand how visitors interact with the Site (Google Analytics 4)
  • Marketing cookies: Used to track the effectiveness of our advertising campaigns

You can control cookies through your browser settings. Note that disabling certain cookies may affect Site functionality. Most browsers allow you to refuse cookies or alert you when cookies are being sent.
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3. How We Use Your Information

3.1 Primary Uses
We use the personal information you provide primarily to:

  • Respond to your inquiry and provide information about our services
  • Schedule and conduct discovery calls and consultations
  • Contact you by phone call, text message (SMS), and email regarding your inquiry and our services
  • Prepare and deliver proposals, quotes, and service agreements
  • Provide and manage marketing services if you become a client
  • Send you relevant industry insights, offers, and marketing communications

3.2 Communications — TCPA Compliance
By submitting a form on our Site and providing your phone number, you expressly consent under the Telephone Consumer Protection Act (TCPA) to receive calls and text messages from Keepbooked at the number provided. This consent is not a condition of any purchase or service.
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We take our obligations under the TCPA seriously. Specifically:

  • We only contact individuals who have provided express written consent through our form submission process
  • Every text message we send includes instructions for opting out by replying STOP
  • We honor all opt-out requests promptly and maintain a do-not-contact list
  • Message and data rates may apply to text communications
  • We do not use automated telephone dialing systems (auto-dialers) without prior express written consent

3.3 Analytics and Improvement
We use automatically collected information to analyze Site performance, understand visitor behavior, improve our content and user experience, and measure the effectiveness of our marketing efforts. This information is used in aggregate and is not linked to your personal identity.
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4. How We Share Your Information

4.1 We Do Not Sell Your Information
Keepbooked does not sell, rent, trade, or otherwise transfer your personal information to third parties for their own marketing purposes. Your information is used solely to provide our services and communicate with you about those services.

4.2 Service Providers
We share your information with trusted third party service providers who assist us in operating our business and providing our services, including:

  • GoHighLevel: Our CRM platform used to store contact information and manage communications. GoHighLevel processes data in accordance with their privacy policy at gohighlevel.com.
  • Google: We use Google Analytics 4 for website analytics and Google Ads for advertising. Google's privacy practices are governed by their privacy policy at policies.google.com/privacy.
  • Meta (Facebook): We use Meta's advertising platform for client campaigns. Meta's privacy practices are governed by their data policy atfacebook.com/privacy/policy.
  • Email service providers: Used to send communications to you.
    All service providers are required to maintain the confidentiality of your information and are prohibited from using it for any purpose other than providing services to Keepbooked.

4.3 Legal Requirements
We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a legal request.
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5. Your Rights and Choices

5.1 Opt Out of Communications
You have the right to opt out of receiving marketing communications from us at any time:

  • Text messages: Reply STOP to any text from Keepbooked. You will receive a confirmation message and will be removed immediately.
  • Email: Click the unsubscribe link in any marketing email. Requests are processed within ten (10) business days.
  • Phone calls: Request removal during any call or contact us at 651-505-5510.
  • All communications: Email help@keepbooked.com or call 651-505-5510 to request removal from all marketing communications.

5.2 Access and Correction
You have the right to request access to the personal information we hold about you and to request correction of any inaccurate information. To make such a request contact us at help@keepbooked.com or 651-505-5510. We will respond within thirty (30) days.

5.3 Deletion
You may request that we delete your personal information. If you are not an active client and have no pending inquiries, we will process deletion requests within thirty (30) days, subject to any legal obligations that require us to retain certain records.

5.4 California Residents — CCPA Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). California residents have theright to:

  • Know what personal information we collect, use, disclose, and sell about you
  • Delete personal information we have collected from you, subject to certain exceptions
  • Opt out of the sale or sharing of your personal information (note: Keepbooked does not sell personal information)
  • Non-discrimination for exercising your CCPA rights
  • Correct inaccurate personal information
  • Limit the use and disclosure of sensitive personal information

To exercise your California privacy rights, contact us at help@keepbooked.com or 651-505-5510. We will respond to verifiable requests within forty-five (45) days as required by law. You may designate an authorized agent to make requests on your behalf. In the preceding twelve months, Keepbooked has collected the categories of personal information described in Section 2 of this Privacy Policy. We have not sold personal information to third parties.
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6. Data Security

Keepbooked implements reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. Our CRM platform GoHighLevel maintains industry-standard security practices for data storage and processing. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.
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7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention periods vary based on the type of information and the nature of your relationship with Keepbooked:

  • Prospect inquiries that do not result in a client relationship: You may request deletion of your information at any time by contacting us.
  • Active client information: Duration of the client relationship plus seven (7) years for financial and contractual records
  • Communications history: Up to 36 months
  • Analytics data: As governed by Google Analytics 4 retention settings (default 14 months)
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8. Children's Policy

Our Site and services are intended for business owners and professionals and are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 13, please contact us immediately at help@keepbooked.com.
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9. Third Party Links

Our Site contains links to third party websites including our Client Portal, Lead Management Login, and external resources. This Privacy Policy applies only to our Site. We are not responsible for the privacy practices of third party websites and encourage you to review their privacy policies before providing any personal information.
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10. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this document. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our Site following any changes constitutes your acceptance of the updated Privacy Policy.

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11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
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Keepbooked Digital Marketing Agency
Phone: 651-505-5510
Email: help@keepbooked.com
Website: keepbooked.com

For California residents exercising CCPA rights, please include "California Privacy Request" in your subject line or at the beginning of your call so we can route your request appropriately.

This Privacy Policy was last updated in July 2026.