Terms & Conditions
1. Acceptance of Terms
By accessing or using the website located at keepbooked.com (the "Site"), submitting any form on the Site, or engaging with any content, services, or communications from Keepbooked Digital Marketing Agency ("Keepbooked," "we,""us," or "our"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use this Site or submit any forms. These Terms apply to all visitors, prospects, clients, and others who access or use the Site. Keepbooked reserves the right to update these Terms at any time without prior notice. Continued use of the Site following any changes constitutes your acceptance of the revised Terms. The date of the most recent update is displayed at the bottom of this document.
2. About Keepbooked
Keepbooked Digital Marketing Agency is a digital marketing and business consulting company headquartered in Houston, Texas. We provide lead generation, paid advertising, presale campaign management, business coaching, and related digital marketing services to franchise owners, local businesses, and other commercial enterprises across the United States. Keepbooked operates as a fully remote agency with team members located across the United States. All client communications, strategy sessions, and account management are conducted digitally via phone, email, video conference, and our client management platforms.
3. Collection & Use of Personal Information
3.1 Information We Collect
When you submit a form on this Site, including but not limited to the discovery call request form, contact form, or change request form, you may provide us with personal identifying information including:
- Full name
- Business name and type
- Email address
- Phone number (mobile and/or business)
- Location information (city, state)
- Business goals, challenges, and other information you voluntarily provide
We may also collect non-personal information automatically when you visit our Site, including browser type, device type, pages visited, time spent on pages, and referring URLs, through analytics tools including Google Analytics 4.
3.2 How We Use Your Information
By submitting a form on this Site and providing your contact information, you expressly consent to Keepbooked using that information to:
- Contact you by phone call, including calls to mobile numbers, regarding your inquiry and our services
- Contact you by text message (SMS) to your provided mobile number regarding your inquiry, our services, and relevant marketing communications
- Contact you by email regarding your inquiry, our services, proposals, and relevant marketing communications
- Follow up on your inquiry and provide information about Keepbooked's services
- Schedule and conduct discovery calls and consultations
- Send you relevant marketing information, offers, and industry insights
- Improve our services and personalize your experience withKeepbooked
3.3 TCPA Consent and Compliance
IMPORTANT: By submitting a form on this Site and checking the consent checkbox, you provide your express written consent under the Telephone Consumer Protection Act (TCPA) to receive calls and text messages from Keepbooked at the phone number(s) you provide, including your mobile number. This consent is not a condition of purchase or receiving our services.
Keepbooked complies with the Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227, and all applicableFederal Communications Commission (FCC) regulations governing telephone and text message communications. Your consent to receive text messages and calls is obtained at the point of form submission through an explicit opt-in checkbox. Message and data rates may apply to text messages. The frequency of text messages will vary based on the nature of your inquiry and your engagement with our services.
3.4 Your Right to Opt Out
You have the right to opt out of receiving communications from Keepbooked at any time through the following methods:
- Text messages: Reply STOP to any text message from Keepbooked. You will receive a confirmation and will be removed from text communications immediately.
- Email: Click the unsubscribe link in any email from Keepbooked. Your request will be processed within ten (10) business days.
- Phone calls: Inform our team member during any call that you wish to be removed from our call list, or contact us directly at 651-505-5510.
- All channels: Email us at help@keepbooked.com or call 651-505-5510 requesting removal from all communications.
Please note that opting out of marketing communications will not affect your ability to receive transactional communications related to any active service agreement between you and Keepbooked.
3.5 Data Retention
Keepbooked retains personal information collected through our Site for as long as necessary to fulfill the purposes for which it was collected, provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. If you request deletion of your information and are not an active client, we will process your request within thirty (30) days subject to any legal retention requirements.
3.6 Third Party Platforms
Keepbooked uses GoHighLevel as our customer relationship management (CRM) platform to store and manage contact information and communications. By submitting a form on this Site, you acknowledge that your information may be processed through GoHighLevel's systems. GoHighLevel's privacy practices are governed by their own privacy policy available at gohighlevel.com. Keepbooked does not sell, rent, or trade your personal information to third parties for their own marketing purposes.
4. Service Description and Disclaimer
4.1 Nature of Services
Keepbooked provides digital marketing services including but not limited to Google Ads management, Meta Ads management, connected TV advertising, presale campaign management, lead collection system design, and business coaching and strategy consulting.
4.2 No Guarantee of Results
Digital marketing results vary based on numerous factors including market conditions, competition, ad platform algorithms, geographic location, industry, budget, and other variables outside of Keepbooked's control. Keepbooked does not guarantee specific results, including specific numbers of leads, members, bookings, revenue, or return on ad spend. Any results, case studies, or success stories shared on this Site represent past performance of specific clients and are not a guarantee of future results for any particular client. Keepbooked commits to providing professional, data-driven marketing services customized to each client's specific business, market, and goals. We commit to transparency, regular reporting, and continuous optimization of all campaigns we manage.
4.3 Third Party Platform Compliance
Keepbooked manages advertising campaigns on third party platforms including Google, Meta (Facebook andInstagram), and connected TV platforms. These platforms have their own advertising policies, terms of service, and content restrictions that govern what can and cannot be advertised. Keepbooked will work within the guidelines of these platforms but cannot guarantee approval of any specific ad content or campaign by any platform. Keepbooked is not responsible for platform policy changes that affect campaign performance or delivery.
5. Intellectual Property
5.1 Site Content
All content on this Site, including text, graphics, logos, images, audio clips, and software, is the property of Keepbooked or its content suppliers and is protected by United States and international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content on this Site without the express written permission of Keepbooked.
5.2 Client Campaign Materials
Unless otherwise specified in a separate written service agreement between Keepbooked and a client, all advertising creative, copy, campaign structures, and strategies developed by Keepbooked for client campaigns remain the intellectual property of Keepbooked until full payment has been received for the services rendered. Upon full payment, clients receive a license to use the specific deliverables created for their campaigns. Custom software, systems, and proprietary methodologies developed by Keepbooked remain the exclusive property of Keepbooked regardless of payment status.
6. Limitation of Liability
To the fullest extent permitted by applicable law, Keepbooked, its partners, employees, contractors, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, loss of profits, loss of business, or loss of data, arising out of or in connection with your use of this Site or our services, even if Keepbooked has been advised of the possibility of such damages. Keepbooked's total liability to you for any claims arising from your use of this Site or our services shall not exceed the total amount paid by you to Keepbooked in the three (3) months preceding the claim. Some jurisdictions do not allow the exclusion or limitation of certain types of liability. In such jurisdictions, Keepbooked's liability is limited to the greatest extent permitted by applicable law.
7. Indemnification
You agree to indemnify, defend, and hold harmless Keepbooked and its partners, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of this Site, your violation of these Terms, your violation of any third party rights, or any information you provide through this Site.
8. Links to Third Party Websites
This Site may contain links to third party websites including client portals, login pages, and external platforms. These links are provided for your convenience only. Keepbooked has no control over the content of those sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of any linked third party website is subject to that website's own terms and conditions.
9. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any dispute arising from or relating to these Terms or your use of this Site shall first be subject to good faith negotiation between the parties. If negotiation fails, disputes shall be resolved through binding arbitration in Harris County, Texas, in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive or other equitable relief in any court of competent jurisdiction.
10. Severability
If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such un enforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions of these Terms.
11. Contact Information
If you have any questions about these Terms and Conditions, your rights regarding your personal information, or wish to opt out of communications, please contact us:
Keepbooked Digital Marketing Agency
Phone: 651-505-5510
Email: help@keepbooked.com
Website: keepbooked.com
For California residents exercising CCPA rights, please include "California Privacy Request" in your subject line or at the beginning of your call so we can route your request appropriately.
These Terms & Conditions were last updated in July 2026.
